Zoom Rooms

Monitor your Zoom Rooms

Monitoring Zoom Rooms has never been so easy. Simply connect CloudOS with your Zoom environment, and get instant notifications when a Zoom Room goes offline or any of its peripherals disconnect.

Note: For the Zoom integration, a minimum of a Zoom Business account is required. During the configuration process, Zoom admin privileges are required.

Configuring the SyncPro<>Zoom Integration

  1. To start, log in to the SyncPro portal, go to Settings > Integrations > UC Platforms, and select Zoom.

  2. Click the "Add to Zoom" button.

Log in using your Zoom admin credentials and confirm the integration.

To complete the configuration, you need to enable all alerts in the Zoom portal. In the Zoom admin portal, go to Zoom Rooms, and make sure your account is selected in the organizational tree on the left. Click on "Account Settings" next to your account name, and select the "Alert" tab. Make sure all alerts and notifications are enabled.

Configuring a Zoom Room

Once the Zoom integration is configured, binding a Zoom Room to your SyncPro portal is simple. Navigate to the "Configuration" section of the portal, and select the space to which you would like to add your Zoom Room. Go to the "Devices" tab, and click "Add device."

In the modal dialog, select "Zoom" for the vendor and "Zoom Room" for the model, and pick your Zoom Room from the drop-down list. If you have added new Zoom Rooms in your Zoom tenant since your last visit, click "Refresh" to reload the list of Rooms from your Zoom tenant.

(Optional) Give a friendly name to your Zoom Room (if this field is left empty, SyncPro will use the Zoom Room name), and click "Assign Device."

Uninstalling the SyncPro App

To disconnect Zoom from your SyncPro tenant, simply log in to the SyncPro portal, navigate to Settings > Integrations > UC Platforms, and select "Zoom." Click "Remove" to disable the integration.

To completely remove the authorization, follow these steps:

  1. Log in to your Zoom account and navigate to the Zoom App Marketplace.

  2. Go to Manage > Installed Apps, or search for the SyncPro app.

  3. Click the SyncPro app.

  4. Click "Uninstall."

Experiencing any issues? Contact our support team.

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